Technical Support
In the United States, you can call support engineers between 8:00 AM and 5:00 PM MST Monday through Friday, excluding holidays. For technical support, call +1 480-556-8700 or click here to e-mail your problem. When you call, please be at your computer and prepared to provide the following information:
- The version of the product you are using
- The type of hardware you are using
- The wording of any message(s) that appeared on your computer screen
- A description of the problem and what you were doing when the problem occurred
- A description of how you tried to solve the problem
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