Concierge Services

Sometimes you just don't have the resources, skills or desire to manage important but not core competency elements of your business. Concierge Services provides expert managed and consulting services ranging from temporary contract help to project specific content help to fully outsourced business processing.

The Concierge Services products highlighted are just that, only a highlight of the managed and consulting services Trax experts can provide. Trax experts can also deliver any of the full range of services presented throughout our portfolio as a managed service or full business process outsourcing.

Analytic Services - Sometimes an expert's eye can focus on what is important and help you see what might previously have been unclear. Leverage Concierge Services to research issues and drive root cause resolution.

At Your Service - Understaffed? Temporarily underskilled? New issue, initiative or project? Leverage Concierge Services experts in logistics, finance, procurement, and contracting to answer questions, provide temporary help or project support.

Case Management - Reduce your administrative burden; leverage Concierge Services to take over your claims, one off approvals, dispute management and issue management.

Consulting Services - Seeking to improve your processes? Leverage Concierge Services to drive improvements and provide expert advice in your logistics services management.

Exception Management - Managing exceptions is time consuming and costly. Leverage Concierge Services to handle some or all of your process exception resolution requirements saving you time and money.

Rating Management - Missing rates, service or accessorial agreements lead to unnecessarily high and unexpected costs. Leverage Concierge Services to ensure you don't become subject to the unexpected.

RFQ/RFI Support - 3^rd party providers deliver greater overall savings results in the RFQ/RFI process than in-house resources. Leverage Concierge Services experts to help you plan, analyze or run your RFQ/RFI.

Concierge Services, like LEGO® pieces, can be snapped into your existing structure as needed to augment your resources and get the most out of our tools and your policies. Specifically, Concierge Services drive:

Expertise to reduce cost, improve cash flow, speed up projects, limit risk, analyze opportunities and improve processes
Information and expertise to rapidly optimize cost, cash and improve settlement processes in your supply chain
Expanded visibility and financial controls to reduce costs, improve performance and optimize profits

Concierge
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