Services: Overview

From LSP accounts receivable management to shipper freight audit and payment to strategic business intelligence and working capital optimization solutions, Trax has it covered. Our trusted services are robust, expansive and flexible allowing our customers and partners to manage their business how they see fit not how a system or provider dictates.

Do you prefer to self-service, only leveraging third party tools to support your staffs' efforts? Or, do you prefer to free your resources to focus on other value-add activities? How about a combination of your oversight and strategic escalation management with a third party toolkit and expert personnel? Regardless of your preference, Trax has it covered. Our trusted services, with little obvious exception, are available to you in a pure SaaS (software-as-a-service) model, as a pure managed service or, as most customers prefer, as a hybrid model.

Understanding the Trax service portfolio is as easy as thinking of a house. The foundation of the house is formed with our Trusted Links and Trusted Data product sets which can be leveraged stand-alone if you want to build your own house on top or as a component to a broader service if you want a Trax room, walls and/or roof. Making up the main room of the house where most activity occurs are the Trax transactional services including the Trusted Bill, Trusted Settlement, Trusted Costing and FlexPay product sets. The exterior walls of the house are represented by our Concierge and Partner Services which complement and reinforce the structure, closing gaps. Lastly but critical to the construction is the roof, our Trusted Visibility product set, which covers the foundation, room and walls taking all the information they process and structuring it in a way that makes sense and serves to protect your business interests.

Interested in learning more about which of our services are best suited to your business? Sneak a peek by selecting your profile solution set from the below tabs or click on any of the bolded items above for more detail about each of the individual product sets.

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Solutions

  • Trusted Links – Converting manual information into usable electronic data or establishing direct electronic data exchange connectivity with your business partners is costly and time consuming. Having interfaced with thousands of logistics service providers and a wide variety of shipper systems around the world, Trax has established the largest network of logistics data pipes known. With Trusted Links you obtain the experience, tools and core competencies required to provide you with fast, reliable and cost effective connectivity to your partners.
  • Trusted Data – Bad, missing or misleading data hurts business and erodes trust. Much like a refinery, Trax has developed highly sophisticated tools to ensure that the adage "garbage in, garbage out" does not apply to your processes. Rather with Trusted Data, the adage becomes "garbage in, quality and reliability out".
  • Trusted Settlement – With very rare exception, service providers do not intentionally seek to defraud their customers. However, despite good intent, errors do happen in billing regularly. Trusted Settlement delivers the most globally comprehensive tools, processes and core competencies to ensure billing errors are addressed and eliminated in a timely manner, and in accordance with local legal and cultural norms.
  • Trusted Costing – Correctly allocating logistics cost and supply chain expenses to the business activity responsible is critical to managing your business effectively. Trax understands this and Trusted Costing brings together the tools, processes and core competencies to ensure that you can automatically allocate costs to your desired level of granularity. This enables you to manage your business on the activity driving the cost leading to better decisions.
  • Trusted Visibility – You can't manage what you can't see or trust. Trusted Visibility leverages Trusted Data to provide actionable analytics in an environment of clarity and transparency. Analyzing the past is only one step to improving business performance. Trusted Visibility enables you to go all the way looking at your past, real-time, likely future and comparison with others.
  • FlexPay – Optimizing your financial supply chain is the next step in realizing significant supply chain efficiencies. Leveraging either or both of Trusted Bills or Trusted Settlement, FlexPay enables you to effectively take advantage of early payment discount programs, look to extend your payables, sell receivables or a combination of all.
  • Concierge Services – Sometimes you just don't have the resources, skills or desire to manage important but not core competency elements of your business. Concierge Services provides expert managed service and consulting services ranging from temporary contract help to project specific content help to fully outsourced business processing.

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Solutions

  • Trusted Links – Converting manual information into usable electronic data or establishing direct electronic data exchange connectivity with your business partners is costly and time consuming. Having interfaced with thousands of logistics service providers and a wide variety of shipper systems around the world, Trax has established the largest network of logistics data pipes known. With Trusted Links you obtain the experience, tools and core competencies required to provide you with fast, reliable and cost effective connectivity to your partners.
  • Trusted Data – Bad, missing or misleading data hurts business and erodes trust. Much like a refinery, Trax has developed highly sophisticated tools to ensure that the adage "garbage in, garbage out" does not apply to your processes. Rather with Trusted Data, the adage becomes "garbage in, quality and reliability out".
  • Trusted Bill – Your clients may represent a wide-array of billing requirements that are costly and time consuming to manage effectively. Trusted Bill enables you to maintain your focus on your core competencies while knowing your bills will be accurate and compliant, DSOs are optimized and disputes are minimized.
  • Trusted Visibility – You can't manage what you can't see or trust. Trusted Visibility leverages Trusted Data to provide actionable analytics in an environment of clarity and transparency. Analyzing the past is only one step to improving business performance. Trusted Visibility enables you to go all the way looking at your past, real-time, likely future and comparison with others.
  • FlexPay – Optimizing your financial supply chain is the next step in realizing significant supply chain efficiencies. Leveraging either or both of Trusted Bills or Trusted Settlement, FlexPay enables you to effectively take advantage of early payment discount programs, look to extend your payables, sell receivables or a combination of all.
  • Concierge Services – Sometimes you just don't have the resources, skills or desire to manage important but not core competency elements of your business. Concierge Services provides expert managed service and consulting services ranging from temporary contract help to project specific content help to fully outsourced business processing.

Contact Us for more information.

Solutions

As a provider of global logistics supply chain transaction validation and certification services, we are uniquely positioned to support our bank and non-bank financial institution partners' global supply chain finance initiatives around the world. Our buyer, supplier and logistics service provider solutions serve to substantially mitigate the risk historically perceived to exist within the logistics supply chain enabling compelling financial Partner Services including full white label solutions, expert content, connectivity, and transaction certification or guarantee services.

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