The August 2025 launch of Prizma marked a watershed moment in supply chain technology—not just for Trax Technologies, but for how global enterprises approach freight audit operations and transportation spend management. Across industries, clients demonstrated how AI-powered freight audit delivers transformative results, from uncovering millions in hidden costs to enabling strategic decision-making at unprecedented scale.
Prizma Launch: 25 Years of Expertise Meets AI
Prizma addresses what Blake Tablak, CEO of Trax Technologies, describes as a fundamental transformation. "There are a lot of parallels between the concepts of a prism and our platform," Tablak explains. "The input is a basic data stream—invoices and bills of lading. Nothing exciting. Similar to white light, to the naked eye it looks very uninteresting. What comes out of the input is nothing short of amazing."
The platform's AI ecosystem centers on two core components. The AI Extractor employs advanced document understanding technology that comprehends document concepts, relationships, and structures—essential given that 52% of carriers still operate on paper-based processes. The AI Audit Optimizer combines machine learning pattern recognition with intelligent action recommendations, actively learning from historical handling patterns to eliminate manual review for well-understood patterns.
Beyond AI capabilities, Prizma delivers comprehensive transportation spend management: a cloud-based Global Freight Audit that processes 100% of invoices across all countries, modalities, and currencies; a Rate Manager for centralized carrier rate management; a Carbon Emissions Manager for sustainability tracking; and an Analytics Suite with 30+ dashboard views. The platform maintains NIST certification and SOC Type 2 compliance while serving hundreds of customers who collectively track over $22 billion in freight spend.
Enterprise Technology Manufacturer: $156 Million in Annual Savings
One of the world's foremost enterprise technology manufacturers faced a critical challenge: highly decentralized global logistics operations made strategic decision-making nearly impossible. Supply chain teams drowned in spreadsheets while their previous freight audit provider offered only basic data points about rejected invoices.
Through a transformative partnership with Trax, the company achieved $156 million in annualized cost reduction. The solution unified and normalized data across 147 countries, 24 currencies, and 14 languages—transforming multiple dimensions, including measurement units, currencies, languages, and regional requirements, into a dynamic, accessible source of truth.
The results proved striking. For every million dollars spent, the company now saves $101,000—a 10.01% savings rate that dramatically outperforms industry standards. Individual business units gained instant access to specific information needed for ad hoc analysis, KPI tracking, and executive dashboards through direct data feeds.
Regional excellence proved particularly valuable. Through Trax's Paper Match service, the company efficiently manages Value Added Tax requirements in China, broader APAC regions, and Latin America—crucial not only for compliance but also for avoiding potential fines and penalties. The partnership evolved from a technical solution into a strategic relationship with joint governance, established processes, and regular alignment meetings connecting directly to specific business goals and supply chain initiatives.
Global Aviation Manufacturer: $2 Million Discovery
A leading global aviation manufacturer specializing in helicopter production discovered that its previous freight audit provider—a major financial institution—wasn't conducting thorough audits at all. Following a corporate decentralization initiative that created independent financial leadership across business units, the transportation director faced mounting pressure to optimize costs amid a rising market.
The existing provider couldn't answer basic questions about transportation spend patterns, raising serious concerns about audit thoroughness. In their first year with Trax, the company reduced transportation costs by $2 million across $13.5 million in audited spend.
The savings came from two primary sources. Cost recovery identified charges that exceeded contracted rates, while cost avoidance detected duplicate bills that would have resulted in multiple payments for the same service. The company gained visibility into areas where they were being overcharged on accessorials and enabled data-driven RFPs and carrier negotiations, typically yielding an additional 5-10% reduction in carrier costs.
With excellence now established in their freight audit process, the company leverages Trax data to identify continuous optimization opportunities, including addressing overcharges on accessorials, conducting data-driven carrier negotiations, and running effective RFPs based on complete transportation data.
Global Pharmaceutical Leader: Nearly Two Decades of Partnership
Since 2006, Trax has served as a strategic partner to one of the world's largest pharmaceutical companies in global supply chain optimization, delivering over $100 million in validated savings in 2023 alone through managing $740 million in annual freight spend. The partnership demonstrates how freight audit evolves from a tactical necessity to a strategic asset.
The company's Global Logistics Network Services team recognized that their existing systems were trapping valuable insights in disconnected spreadsheets and emails. Trax implemented supply chain technology solutions across North America, Latin America, Europe, and Asia, establishing standardized data collection and processing that integrated in-market and international operations.
The partnership evolved significantly over time. In 2016, facing the challenge of managing thousands of carrier rates through manual processes, the pharmaceutical company partnered with Trax to co-design a rate control solution. This collaboration resulted in a centralized platform for rate management, digital procurement capabilities, historical rate analysis for strategic negotiations, and seamless integration between procurement and transportation teams.
When Trax launched its carbon emissions reporting capability in 2021, the company saw an opportunity to address both environmental impact and operational efficiency. Their existing distribution model centered on flying shipments into Memphis and distributing them nationwide by truck, creating challenges for West Coast destinations that require extended trucking routes, which increase costs and carbon emissions.
The company engaged Trax to conduct a comprehensive modeling analysis evaluating the potential of establishing a new distribution site on the West Coast. The study demonstrated that creating a second distribution hub would not only reduce emissions by shortening trucking routes but also optimize transportation spend through a more efficient network design. The impact was so significant that the company has since engaged Trax for similar network-optimization analyses three times over the past decade.
A unique aspect of the partnership emerged when the company's cost-to-serve team, positioned between supply chain operations and commercial business units, revealed that it was using Trax data to analyze market-specific strategies. This team examined questions such as whether minimum order requirements should be implemented in lower-volume markets, how distribution costs affect pricing strategies across regions, and the true profitability by product line, business line, and geography. The data within Trax's systems held the answers, unlocking true visibility and accurate decision-making, resulting in 2,050 cost center combinations.
Leading Global Fashion Retailer: Tech-Forward Approach
A leading global fashion retailer views itself not as a retailer using technology, but as a tech company that sells clothes. With manufacturing primarily based in Asia-Pacific, they maintain a tech-forward approach to all aspects of their business. The company faced complex challenges managing global transportation data across a mix of off-the-shelf software and homegrown systems that made up its financial infrastructure.
After running an RFP process, the company selected Trax specifically for its AI-enabled, data-centric platform. Unlike traditional providers that are service-forward companies supported by technology, Trax offered a cloud-based, digital-first technology architecture with advanced integration capabilities for complex systems and global scope across Asia-Pacific, EMEA, and North America, covering all transportation modes except North America Parcel.
Currently deployed in North America and actively onboarding other regions, the retailer works with Trax to establish a single source of truth for all transportation data, create a robust data governance model, and develop a transportation control tower. With Trax's normalized freight data, the company leverages transportation insights to analyze and optimize product costs, model scenarios for potential supply chain disruptions, improve product placement and ordering decisions, enhance rate modeling for better carrier negotiations, secure optimal capacity at the best rates and terms, and support its specialized tariff management team.
What made Trax the right choice for this tech-savvy retailer was its fundamental approach. As a tech-forward company supported by services rather than a service company supported by technology, Trax provides the development capabilities and cloud-based infrastructure that align with the retailer's own technology-centered identity.
Industry Leadership for Complex Supply Chains
These client successes reinforce Trax's position as the global leader in transportation spend management. The company serves hundreds of customers who collectively track over $22 billion in freight spend. With transportation costs representing 6-9% of Cost of Goods Sold for many enterprises, the need for sophisticated spend management continues to grow.
Trax customers utilizing the company's advanced solutions typically achieve 5-7% savings on annual transportation spend. The platform's ability to process complex global transactions, manage compliance across multiple jurisdictions, and provide real-time visibility enables enterprises to adapt to market challenges while building operational resilience.
"Traditional freight audit doesn't work in today's environment," Tablak notes. "Data is often unavailable, unstandardized, limited, and low quality. Prizma unlocks data that is on-demand, normalized, expansive, and complete, providing the foundation for strategic decision-making."
Ready to discover how Prizma's AI capabilities can transform your freight audit operations and unlock hidden value in your transportation spend? Contact Trax today to explore how we help enterprises achieve transportation spend management maturity through intelligent automation.