Unrivaled Carrier Data Management

No one-size-fits-all approach. We deliver customized solutions per customer for unmatched performance.

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Key Challenges in Carrier Management

Global supply chains often face challenges such as:

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Data Silos and Visibility Issues

Fragmented data can obscure insights and hinder decision-making.

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Inconsistent Carrier Performance

Variability in carrier operations can lead to inefficiencies and increased costs.

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Complexity in Rate and Contract Management

Managing rates and contracts across multiple carriers can be cumbersome.

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Trax's Comprehensive Carrier Management Services

We've found that proper carrier contact on a regular basis is critical to promoting continuous improvement and good carrier management.

Trax works directly with carriers and LSPs to proactively improve data quality, resolve issues, and assure the carrier/LSP relationship is managed beyond just technology enablement.

Tailored Solutions for Unmatched Results

We understand that each customer's needs for carrier engagement are unique.

Our Carrier Management Services offering provides the right level of carrier support to complement our advanced technology platform, delivering a highly engaged and scalable carrier network tailored to your business needs.

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A Solution for Shippers and Carriers

Trax offers a suite of carrier-managed services designed to address these challenges and more:

  • Exception Management: Present exceptions in carrier review and root cause analysis with corrective actions.
  • Communication & Process Management: Drive communication between the customer, carrier, or LSP.
  • SOA Reconciliation & Payment Status Updates: Ensure accuracy and timeliness in financial transactions.
  • Onboarding Warranty & Stabilization: Provide feedback to carriers to enhance data quality and billing accuracy.
  • Carrier Training: Equip carriers with the knowledge to improve performance.

We tailor our services to meet the unique needs of different carriers, ensuring optimal performance and satisfaction.

Trax's Managed Services Key Features

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Cost Allocation Managed Services

Carriers often have complex, inconsistent data infrastructures. Trax's cost allocation managed services optimize data flow from carriers to your ERP, ensuring accurate accruals and financial management.

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Rate Control Managed Services

Managing rates can be complex. Trax handles the entire lifecycle of rate management, from contract initiation to alerting on expiring rates, ensuring you have up-to-date data for analysis.

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Benchmarking & Advanced Analysis

With over 20 years of logistics data, Trax provides insights into supply chain performance, helping clients understand their operations and compare with industry peers.

Carrier Management Services: Your Competitive Edge

Trax's Carrier Management Services enhance logistics performance, maximize customer satisfaction, and minimize costs and risks. Build strong carrier relationships and achieve your business objectives with Trax.

Frequently asked questions