A leading international retailer, known for its extensive product range and commitment to customer satisfaction, sought to enhance its transportation spend processes. With a focus on improving data visibility and operational efficiency, the client turned to Trax for assistance in optimizing their inbound supply chain management.
Managing inbound supply chain costs across thousands of products was proving difficult for the retailer. Teams were bogged down in spreadsheets, manually matching SKU-level costs and struggling to get clear answers. Their request was simple but powerful: “We want to see our data in HD.” The retailer struggled with fragmented, manual data processes that created several challenges:
In response to the client’s challenges, Trax conducted a consultative analysis and implemented a series of strategic steps to enhance data clarity and operational efficiency to deliver:
Automated data capture, integrated platforms, and normalized data into a central repository to reduce manual processes.
Established strict data-quality rules and transitioned logistics service providers (LSPs) to an electronic billing format for more consistent, reliable inputs.
Used the Trax Business Intelligence platform to automate data transformation and deliver SKU-level cost insights via a secure, web-based portal.
With Trax’s solution in place, the retailer unlocked significant operational and financial improvements: